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| - Not commenting on cats or dogs, as those aren't what I deal with. But if you want opinions on the other departments, here is goes.
Bird department: I have adopted two baby parrotlets from them, they are just as cuddly and attention seeking as my Triton Cockatoo. I also adopted a rescued Timneh grey from them. Prices on livestock in this department are quite fair. Cages are always clean, and there are enough toys for the birds to play with. Occasionally some of the cages may look a little cramped, but keep in mind, they find new homes for them rather quickly. As far as products, they have what I need, and prices are also fair. One complaint, is that I am frequently looking for something new toy wise, something that makes me go "my fids would love this new toy" - I have already purchased many of the toys they have in stock, and know which ones my birds like, and don't like. I rotate toys regularly, so something different would be great. I will say as far as treats, they are the least expensive in town (giving away my secret place for avicakes).
Reptile Department: One of two pet stores in town that will actually feed greens (collard, turnip, etc) to the animals that require veg, rather than feeding some cheap frozen veg mix with no nutritional value. They get high points from me on this aspect. The livestock is healthy, bright eyes and body colors that pop (if it should). Staff is knowledgeable about them as well, and can point you in the right direction to get you started.
Fish department: Chris is stellar in his knowledge of this department, and has been with them for quite some time. They were recently working on some remodeling in the department, it should be completed by now, and I am excited to go check out the new look. Tanks are clean, fish are healthy. And they have plenty of products in the department as well. My one complaint is that there are only a few employees that know their stuff in this department. To them kudos! To the rest of you....start studying!
Small Animal department: just gonna say it, people it's small animals, they ain't always gonna smell pretty no matter how hard you try. I can say the livestock is healthy, bought from local breeders. And they always have lots of cute furry little critter for you to choose from. Staff is extremely knowledgeable about this department, of course who hasn't had a small animal growing up? And they have a large assortment of products available for your new furry critter!
I have read negative posts about having teenagers working there. Cmon people this is retail - everyone has to start somewhere. So long as you strive to do your best, and make sure your customers are happy, you have succeeded at your chosen job. I know whenever I leave I am extremely glad I went there. The staff and management are always cheery, and that just puts me in a better mood.
I will continue to shop here, and to recommend them to everyone I know.
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