Called on a Thursday to schedule an appointment. Was able to get in monday am. I asked the girl booking the appt if I needed to bring anything with me. She said nope see you monday. Upon arriving I was told I needed new vaccine records which of course I didnt bring with me as I was told I didnt anything. Not 100% on the vet office name as my husband takes the dogs to the vet I was told to hold on. A manager came to the front to tell me she doesnt know why the employee told me I didnt need anything and that is wasnt her fault. Im sorry but if your employee tells a customer the wrong information it is you as the managers fault as your employees arent properly trained. She was rude and will never be back to a petco location. I will stick with my local groomer we usually use but in a pinch because our normal groomer was booked for a month out. Which makes since being they are amazing.