I showed up 10 minutes before they were about to close on a Sunday (I know I'm the worst). Michelle was so sweet and didn't mind at all. I came in just for a trim but she didn't rush at all and took her time to make sure my hair looked good. I asked for a shampoo and she really took her time the massage was fantastic. She trimmed up my hair and showed me how to use a diffuser. Absolutely fantastic service. I will be coming back!!!