HORRIBLE.
It was my mothers birthday and denny's managed to ruin the entire day because everything from their service to food was disgusting. The manager, RAJ was incredibly rude to us and i will never be returning to Denny's ever again because of this experience.
It was sunday morning so it took about 15-20mins to get a table and then it took about 35-40mins for us to get our food for 2 people.
i ordered the BACON slam burger which had NO bacon but I didn't complain as i didn't want to ruin my mothers birthday. She ordered the original grand slam which came with the smallest sausages I've ever seen and were also slightly burnt. Her eggs were also overcooked despite asking for eggs over easy.
But the absolute last straw was when I found a HAIR in my burger, I was disgusted to say the least.
I complained and then the manager came said sorry and just took both my plate AND my mothers plate without even asking if she was done [she wasn't!]. He then disappeared and nobody came to attend to us.
I kept trying to order 2 coffees but not a single waiter would take my order, I had to get up and physically stop and ask a waitress for a coffee. I NEVER GOT MY COFFEE.
The manager, RAJ came back saying that we didn't have to pay for our meal which we barely ate since he took it away. I told him that we were trying to order a coffee but no one was serving us. He then yelled at us saying that we should have told HIM that we wanted a coffee and that it isn't the waiter's fault for not bringing us our coffee? He continued to yell at us saying that he was walking around [I never saw him] and that we should have asked him instead of complaining.
The only decent person working here was another manager I think, JESSICA, she managed to take care of our bill and got us our coffee [finally]. Everyone else was so incompetent and Just plain rude. Clearly it's too difficult for them to pour some coffee in a mug.
My waitress's name was Daniela, she was horrible. Never attended to us and took forever to bring our food even though there were people who arrived after we ordered who got their food way before us!
So thanks Denny's for ruining my mothers Birthday! Honestly would have rather gone to McDonalds for breakfast......