Went there for lunch today and this had to be one of the worst eating out experiences I have had in a long time.
To start, it took 8 mins before anyone acknowledged me sitting there. It wasn't until my friend showed up until we were greeted and asked for drinks. We knew what we wanted so we ordered our food at that time too. The meal did come out timely even with the lunch rush. (Earned one star). However, we noticed instantly that there was a long black hair in the coleslaw. No one came back to refill our drinks or ask how the meal was. We were forced to eat the remaining part of our meals while the black hair in the food started at us. The salad plate and side dish were stacked on top of each other at the end of our small 2 person booth. No one stopped to pick it up. We waited and waited for the server to come by so we could get out check. I eventually had to flag down another server to help find ours. At that time we made him aware of the black hair, requested that side item to be removed off the bill. He finally removed those dishes from the table but left our other food plates in front of us.
The manager came by (2nd star earned) apologized and removed an entire meal off the bill. He was the one that removed the last of the remaining food plates.
It took us 1 and a half hours to eat lunch and check out at this place. With the hair, crummy service and mediocre food, we will not be going back.