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| - Mandalay Bay is one of the nicer hotels on the strip (even though it's the end of it). After staying here for a week, I have to say I got a pretty good feel about the hotel and 3 stars is what they get.
Service:
You have to ask if you need something. They'll not offer. It's definitely not a 5 star service but at least they try to fulfill your requests. I found out about the partner program online that they have with Hyatt and Southwest Airlines. So I asked them about it and they said yeah we have that. I provided my numbers to them and they helped me link them to my reservation so I can get points. Had I not google that myself I would've missed out on the chance. Also, nobody told me parking was complimentary for the JCK show. She didn't ask if I drove at all. All these things were not offered. You have to ask and find out yourself.
Grounds:
Clean and somewhat grand and classy. After all if Four seasons decided to partner with them and share the same hotel grounds, it can't be that bad. The elevators were plenty and fast, separated into different floor sections for efficiency. The signs were pretty clear and you won't get lost as easy as some other casinos. People smoke but it didn't reek like smoke everywhere so it's tolerable.
Casino:
Standard. As long as you hang out at the table or the slots, you get free drinks flowing but don't forget to tip.
Rooms:
Very clean and modern with nice decor and comfortable beds and linens. AC is temperature control so that's a good thing. However, the room has basically nothing because they want you to pay for everything, more on that in my complaint section.
Eateries:
Although food was expensive here, their portions were big so I got a $20 entree enough for 2 meals. Not bad.
So why 3 stars?
Because they nickel and dime you, like many Vegas hotels. Going to Las Vegas is all about consumerism, from gambling to night life to food. You have a nice hotel room but they don't want you to stay in there and watch tv. There's a small keurig machine in the room but guess what. You need to pay $5 for a paper cup with cream and sugar packets in it. So no, coffee ain't free. There's no water kettle or refrigerator or microwave in the room. I brought my own travel water kettle. Take that. But to have a microwave you need to pay $40 to rent. And don't you touch that mini bar otherwise you'll be paying $10 for a bag of expired peanuts. It has weight sensor so be careful.
Outside of the room, if you wanna check out their lame lazy river, which was short and not much going on besides the currents, bring your own tube or buy one from them which costs $22. Also, parking isn't free anymore. It's $12 a day unless you have a parking package or some comps.
Overall it's an OK stay. Not bad but man they nickel and dime you hardcore. We're joking that one day they're gonna charge for shampoo and towels too and maybe we need start bring everything to Las Vegas....
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