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| - Are you kidding? Today was the FIRST time I've been here, and seriously probably the last. We walked in about at about 3 in the afternoon, and there was no one in sight, with rap music blaring. Then outcome two teenagers, who didn't even greet us, they just waited at the register until we were ready to order. Our friend from Vegas was with us and suggested this place to us, saying it was the best sub place he's ever been to. He orders, then I order. I ordered the Italian, and a ham and cheese sandwich. About 15 minutes later, that's right 15 MINUTES later we finally got our subs. Our friends looked delicious, meanwhile my sub order was so confusing. The Italian was written on mine, and it was okay. However there was no condiments on it. My fiancé's sub was a ham and cheese, it didn't even have cheese on it, and again no condiments. The bread was so thick, all I could taste was bread. Because I was starving, I ate half of mine but couldn't bear to eat the second half. I wanted to ask an employee about the cheese not being on there, and why our subs were so bland and dry, however looking up, once again NOT A SINGLE EMPLOYEE IN SIGHT. But between the obnoxious blaring rap shit, I could hear them cracking up in the backroom. Something was clearly more important than their only customers in their store at the time. After getting up and looking at the menu, I then see in fine print that I had to ask for condiments! Funny because when I got to the counter to place my order, the airhead girl behind the counter didn't say one word to me. She only gave me the total, normally when you go somewhere they suggest or ask what you would like on your order. Nope! Not this time! I also ordered a large drink, and I got diet soda, well it tasted watered down, and they clearly needed to change the tap or whatever. I went for another drink, same thing. Disgusting. This place however, has great potential. Clearly, the people here are the reason why I'm pissed. Not the food. Management here needs to boot these two twats, and get some people who have a sense of urgency, and are willing to make suggestions, and aren't just dicking around in the back when no one is watching. I give it two stars because I'm sure that if the little blonde behind the register suggested toppings, then my sub would of been all that I hoped for, considering I was starving, so one star for the food, and a second star for the amount you get for your money. Probably the WORST customer service at a restaurant I've ever had!!! How hard is it to make a sub?! And you took 15 minutes to NOT put CHEESE on our ham and CHEESE!? As soon as they were done they threw our bags on the counter, and disappeared into the back again. No wonder why I always go to Spinato's or Jimmy John's. I've never heard about this place until today, I guess there was a good reason.
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