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  • I live out of state and was recommended to come to this Quest location. I had blood draws 2 days this week and will never return to this location ever again. The front desk receptionist Carri assisted me with check in and insurance both of those 2 days. On the first day I explained being an insured with Kaiser of Calif. She became very snotty saying we don't take California insurance her tone of voice and mannerisms were very rude. On the early morning of day 2 she was apparently overwhelmed with over 20 patients coming in for draws right at opening. She was so insensitive and down right rude to many in the waiting room. Other patients waiting noticed her ignorant behavior just shaking their heads in disbelief. The only good thing I can say about this location was the wonderful professionalism and compassion from my 2 different lab techs within 2 days. My first lab tech was Luvi Tongson she was an amazing lab tech with a great personality and smile. My second lab tech for my 2nd day draw was Maria Torres who showed great skills and a friendly disposition. The two stars are for the lab techs they deserve some kudos too bad they are employed in a lousy location.
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