I Loved this dealership until resent encounters. I came across sales manager Alex Gonzalez, because I received a phone call that Acura RDX 2015 got recall on its airbags and they don't have parts yet. They told me that they might offer me great deal on new car or if I do not agree pay for rental car. Alex Gonzalez, came up extremely aggressive. He made sure I understood that he is doing me a great favor by selling me a car. That I am at his mercy or I will walk out and drive unsaved car; or will drive rented car with lesser value. Nobody from renting office will rent me SUV. Not even a hope! It seems to me that because of this safety recall (not light, not door, but airbag!!!) somebody was trying to make a profit and move their product. But he was doing it so rudely and aggressively! I felt insulted, he used all the cheap tactics to sell me a car used every argument that did not make sense nor add up mathematically. Of course they told me "probably nothing will happen, only if it rains"...
I drive two kids in the car and I have to wonder if its going to happened or not??? I will never go back to this particular dealership, even for a service. It's painful to be reminded that for four hours somebody was trying to tell you that you are stupid idiot and don't understand anything about money or simple math.