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  • I love steak, I love steakhouse, and I hated Ruth's Chris. Why did I hate it? Abuse of the brand. I went to a financial presentation, the hook is that they give you a free dinner. Thinking it had to be a good deal because it was at Ruth's Chris was my mistake. I knew it would be a cheaper degraded menu to manage costs. I didn't realize Ruth's Chris would allow you to go so low and to do such a poor job delivering on it. What was the food? 6oz of a sirloin or whatever with 'king' shrimp on it (they showed us the menu for a scant second, I assume to keep us from leaving once we saw what was in store). This was small and had some shrimp on it. What they left out was the flavor - the shrimp was overcooked as was the steak. There were 6 people at my table, no less than half the steaks were overcooked. Not overcooked slightly so I am being very picky, but so overcooked people left large portions of a 6oz steak on the plate. If you are willing to serve food worse than a TGI Fridays to people then you really can't claim to be a good restaurant. I would have gladly fed my meal to a dog, it wasn't rancid or harmful. It was just a terrible execution of an incredibly cheap menu. Ruth's Chris was complicit with duping the guests of the retirement advisers. The salad - it was worse than a pizza parlor salad. It was iceberg lettuce in little tiny pieces, many of which were brown on the edges. It had a flavorless olive oil (couldn't even detect vinegar) dressing. On your plate you had 2 cherry tomatoes cut in half, two pieces of arugula, and a single (not two or three) but a single sliver of onion. The amount of iceberg lettuce was also very scant - interesting that with a mere handful of iceberg lettuce they managed to brown so much of it. You can't have it both ways - claim to be a fancy steakhouse and then offer things unbecoming of a steakhouse.
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