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  • Don't buy your car here! I bought a 2010 toyota corolla here and they left me with like a quarter tank and told me theyll fill it up when I brought back my actual trade in car. PS I was completely honest about my car. Next, they told me they'll email me to do a review on the dealer, they didn't email me. They put the wrong email on file personally!!! I never told them my email was such and such @hotmail! How do you get yahoo mixed up with that, let alone a different name? On top of that, I noticed the certified car was missing the floor mats!!! They tried to say that wasn't part of the deal! I told them this is petty to argue about and that I had 5 days to return the car if I didn't like it, so that convinced them to give me the floor mats. On top of that, they dented my old license plate to put on my new car. I went and got my car serviced and they ordered a new radio, because the one in my certified car was acting funky. Then, I called back to have them change my phone number on file because I got a new one and I knew I couldn't depend on them to email if they didn't fix my email a long time ago and the person on the phone said Oh I have a line waiting, what is your number. then 2 weeks later no call about my radio and I had talked to the parts department and they said my radio was almsot here. So today I call and ask about my radio and they said "oh it's here, then another guy said oh we shipped it off because you didn't come for it!" Really???? I never was notified. If they fixed my email I would have got information or if they put my number on file!!!!! I am 22 YO Female, Hispanic. Idk if they are just bad with their customer service or they discriminate. I am going to look into Cambelback Toyota, I hear they're good. AS for this Bellroad, they are terrible!!! Do not buy a car from them. They were horrible to me too many times! I tried to give them a chance, but you see where that has gotten me.
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