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  • My experience has been less than Stellar! Why less than Stellar experience? 1) room keys did not work two nights in a row 2) valet parking was always full 3) not a lot of late night eat options 4) my room could use serious upgrades!! Instead of a Paris feel it was feeling more like medieval times!! 5) the second night when the room key did not work we call front desk to help us unlock the door bc we had too many bags in our hands to go back down stairs they sent Rick the security guard to open the doors ! After room verification he receive some type of call on his walkie talking and out of no where he turn into an CSI agent telling us we had to go down stairs to the front desk their was an note on our acct. don't take anything out the room - that bother me because he stood in our room instead of waiting outside until I use the bathroom - he made us feel like we were criminals which was very distributing! 6) oh did I mention in this epic less than stellar rant that house keeping never came! I had to call to ask what is the usual protocol! I had two rooms neither one was clean during the trip! The one star is for valet who let us valet upon arriving during check in - valet was full and she made an exception! So thank you that is well appreciated ! If your thinking of a Vegas trip I do recommended you considering other options!
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