Had to buy myself a jar-opener-helper, as mine broke and I can't open a jar of pickles without it to save my life. They did have what I was looking for, and it was within the price I was willing to pay.
The negatives: you get trapped. Why can't we exit and enter via Yonge Street? What's the big deal? Who is hiding cutting boards in their jackets that this is necessary - PLUS you have at least 5 staff members trolling the floor. Totally weird. I had an empty Starbucks cup with me and I didn't want to carry it anymore, so I asked at the cash if they had a garbage I could throw it out in -- "Is it empty?" the cashier said with major 'tude. Yeah, dude, it's empty. Just take it from me so I can have my hands free to spend more money.
Fine, but customer service/trust in customers could be improved.