I previously walked out of this KFC after waiting at the counter without an acknowledgement of any kind for 10 Minutes I said then that I would not be back. Tonight my husband had a KFC craving and I caved thinking my previous experience was a one off. It wasn't. There were four people in line and I asked if any of them had been helped and they all said no. Someone from the back told an employee to get up to the front counter and he arrived about 5 mins later. I could see they were busy and I am okay with that and don't mind the wait but I could also see the drive thru was moving right along. When I arrived it was empty but while waiting for my order, six orders were processed and delivered. When placing my order I had been told there was no crispy available so I opted for original however before getting my order for 2x2 pc breast and wing, the gentleman who ordered after me got his bucket of extra crispy. He had overheard my conversation at the counter and he actually apologized to me as he walked away with his chicken. I arrived at 5:03pm and left at 5:33. My receipt has a large blank space in the center so I could not report this direct to KFC as the Survey Code was missing vital numbers in the center. Obviously I am writing this while still upset but I guarantee I will find another KFC to frequent.