After moving to Cleveland I was having a hard time finding a furniture place to buy good quality stuff that I could keep for a long period of time....figured it was about time to grow up and get rid of the IKEA stuff!
Arhaus furniture in Legacy Village came to my rescue. Stopped in here and was wandering around the store looking at the most beautiful pieces when Dannie happened along. He walked me through the store, figured out what kind of pieces I liked and what I didn't like and then came out to my apartment to measure out my place and put together a design (for free btw) that he thought would work for my needs.
What I love most about this place is that I never felt pressured to buy from them even after the design consult service....Dannie had great suggestions and they definitely weren't the most expensive pieces in the store. He really paid attention to what I wanted.
Delivery process has been smooth so far, there is a bit of a delay on my fabric because they don't have it at the factory, but the customer service department was great, they updated me, apologized for the delay and sent out a gift card for 10% of the price of my couch since I have to wait longer for it to get to me.
If you're looking for classy furniture that will last you for 20+ years....come here, be prepared for the sticker shock though!