Home of the uneeded upsell. Had a small water heater problem, thanks for the $6k option though, opted for the $100 fee to get you to leave (worth every penny) Your overpriced parts were on backorder but you had a full water heater on the truck....Nice try.... Had it fixed an hour later for $200 by an honest company, your diagnosis wasn't even correct!!!!! Should have known that big truck only contained water heaters and not parts.....