Originally from NY and now it is everywhere. Some of NY branches make great burgers including the first store in Madison square park of NYC but not all branches. Finally opened in Charlotte and was not great as much as I expected. Ordered shake burger and the patty was not that juicy. Also adding cherry peppers and pickles was not a good idea as it gives too strong flavor. It was not balanced well with other ingredients. BBQ cheddar and bacon burger was okay. Sauce was good but a little salty and patty was a bit dry. Still like their soft bun and crispy french fries. Somewhat upgrade version of fast food burger but still can do better!