rev:text
| - I just spoke with a manager this morning about an interesting experience last night at Z Tejas. The food was good. The queso dip would probably taste better and more authentic if it weren't made with American cheese. The guac was not salted. However, our entrees were good and I cleaned my plate. Love the free cornbread. Our waiter was very charismatic with us and we immediately thought, wow! What a great waiter! We thought that he was very nice and professional, even though our entrees arrived really fast, before our chips and dip (not even a big deal). That is when it seems like things took a turn for the worst.
Mid conversation, myself and a friend were very suddenly distracted by an extreme screaming match going on right next to us in the kitchen. It was so loud and clear. My first thought was, jeez I hope our waiter isn't being yelled at -- then, after a quick glance, I realized that the person who was yelling was actually our waiter! Our jaws dropped. The restaurant would get quiet as the screaming commenced. The employees nervously paced and darted their eyes around. Whoever was being yelled at in the kitchen seemed to try to defend themselves, but the waiter was so relentless. We sat there eating, talking, and very frequently stopping to listen to the drama.
I hate that I am leaving this review. However, the manager told me this morning that he would be emailing me. I haven't received that email yet. My friend and I who visited the restaurant work very hard, and it is not easy to just fork over $80 for a couple drinks, dinner and chips with dip... let alone listen to people be berated when we are just trying to chill! I hope to hear from management soon via email like promised. We want to come back because our entrees were fabulous, but last night was just downright unacceptable and unprofessional! We will go to another location if the Ray location is too problematic. Sad times.
|