My experience with Urgent Dental was a nightmare! The Hygienist was shoving a hard plastic x-ray in my mouth and I was gagging. I continued to tell her I could not open my mouth any wider and bite down. She got upset and starting shoving it into my mouth. I ended up with cuts inside my mouth. I was in tears when the Dentist walked in the room. He pretty much laughed it off and there were no apologies made.