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  • Came here for NYE and was pretty underwhelmed with my experience considering I've heard raving reviews about Bestellen. I made my dinner reservation weeks before New Year's Eve, but the restaurant was pretty empty on the night of. I appreciated the quiet and spacious seating and the speedy service, so no complaints there! On the way to our table, we walked by the aging room that had numerous beef on display. So when I had to pick from the list of entrees on the prixe-fix menu, I chose the flat iron steak! Now, I am a HUGE steak fan and on all special occasions, I treat myself to some good steak. The flat iron steak I had at Bestellen doesn't even come close to "average". The steak was hard to cut into, overcooked and rough to chew. I made mention of this to the server and all she said was "Oh that's too bad, sorry to hear you didn't like it". This whole time, the "celebrity" chef, Rob Rossi kept walking by our table to chat with his friends at the front (he wasn't even cooking), and not once did he make eye contact with us or asked how was everything. It certainly isn't necessary but the personal touch would have shown that he at least cared. I'm pretty sure my displeasure with my steak made it to his ears, and still nothing. For the price charged, I expected service and food to match. I wouldn't come back - just not worth my money.
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