Not sure if it was just a busy time to check the coffee shop out but it was pretty loud and crowded. A lot of kids being loud which made it difficult to order. I would say the staff weren't rude but they weren't overly friendly. They messed up our order even after we asked them about it. By the time we got our drinks, we couldn't even tell them it was wrong since the guy gave us the drinks and hauled off. May try it again if I'm in the area but def better, laid-back coffee shops around than this shop.