I went with a large group on Saturday for a friend's birthday. First off- ambience, service and food were all very good. I ordered the Suppli (Risotto balls) and a salad for my dinner, both were excellent. Our server was fun, friendly and treated us all very well.. except for one detail:
When I was trying to figure out which wine I'd like, our server helpfully recommended their "special" for the evening. I said fine and requested a 9oz glass. Fast-forward to the end of a great evening when we receive the bill. It turns out, that "special" was in fact $19 for a single glass of wine! Are you kidding me?!
Now, shame on me for not asking what the price per glass was - BUT shame on your staff for not informing me before I go ahead and order. Special or not, that is completely outrageous and put a huge damper on our experience. My husband ordered 3 (!!) pints Stella which totalled $22. Do the math and you clearly can see which gives you better value for your hard-earned dollars.
I'm sorry, but this to me is just bad customer service- it made me feel completely taken advantage of. There are too many good italian restaurants around that aren't going to charge me an arm and a leg for a single glass of wine (or at least provide me with the information to make that decision for myself). We will not be coming back.