Service is always top notch. Connor is always on time with a smile on his face. It's so convenient to have them come to the house, rather than taking our dog to a groomer. Our dog was not raised in a kennel, and freaks out whenever he is forced into one, so it's nice to have them take the dog straight from the house and groom them right away. They are always willing to work with our schedule and make an appointment that is convenient for us.