Started off okay.. even tho the place was a bit spooky on the inside. Got a massage with a friend and they took us to a "private" room - which was just two massage beds closed off by a curtain to the outside. They didn't tell us what to do - undress and lay down, wait a minute, etc. We sat there confused. Masseuses walk in and have us place feet in water, all good. Then they tell us to finally undress. Overall really good, massage wise, except for the fact at one point we started to giggle, cause the lady was standing on my friends back (know it happens but never had it happen to us). Our masseuses are OK with the laughter but I can hear the masseuses a curtain over SHHHHing us. At the end, they left the curtain open even tho we were completely naked and people are walking by here and there. We used a groupon and we were going to the car to get cash for tip. We told them to hang on one moment (after telling them what we were doing) and went outside, when a man chased us out the door cause we didn't tip! A tip is never mandatory and was appalled this man was chasing us to receive a tip. Didn't love my experience customer service wise but didn't hate my massage.