This should be a 0/5. We had a big party of around 10 and they seated up on this secluded dark table upstairs with no other customers nearby when there was a more lighted up section beside it. The drinks were expensive, everything was over 4.95. The orders were all in take out cups ONLY, my friend couldn't even recognize her order because it looked so different compared to the picture in the menu, and my other friend got the wrong order...apparently sugar cane milk tea sounds like green apple green tea. There was no service besides giving us our drinks whatsoever. When we went down to pay, I luckily saw that 15 percent tips was already included. So I paid 6.45 for a small hot taro milk tea which tasted mediocre and for nonexistent service. My friends weren't told about the included tips so they ended up paying 30% tips...So like 9 dollars for a large bubble tea?...My friends said their drinks tasted horrible too, mostly overly sweet...