Needed to have a Deep Cleaning before the holidays because family will be visiting. Waited until the last minute to schedule and Wave was able to fit me in 2 days before my ideal day (not an issue-I knew I waited too long). Before my appointment I received very quick email correspondence to arrange and confirm the appointment. On the day of the cleaning, I received a call from Melissa to confirm my address and then the cleaners showed up about 10 minutes later. There were two very pleasant ladies who arrived and got right to work. They worked really hard on my 4 bd, 3 bath house for nearly 5 hours. The place is sparkling!! It looks better than the day we moved in! After the appointment I received another call from Melissa following up on my service. A+ customer service! A+ cleaning! All around great experience. The cleaning was so good and so thorough that we are planning to keep it up with monthly visits. Thank you, Wave!