I have ordered multiple Santa suites over multiple years from Williams and its just a big one huge PAIN in the Butt in getting to their location and dealing with the rental department. After 2 years of problems and fighting to get the right information on the phone, and the poor quality quality in the costumes, the musty smell in the store and on the costumes, and the outdated customer service and paying policies. I am done with Williams. NEVER AGAIN!!!