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  • Well i'm a customer of Carolinas on Peoria, every now and then, and decided that I would try the new one in Avondale on Dysart since i'm in Goodyear, BIG MISTAKE! I basically wanna hurl right now, not kidding. First of all, I waited and waited and waited,(an hour), a man sitting with his family next to me commented because he noticed how long i'd been waiting, he said he had finished a long time ago and his daughter just got there and he ordered and got her order right away. So, not sure what's going on in the back "assembly line",they certainly had a ton of people working, but something is not right. I usually wait five to ten minutes as the Peoria location is super busy, but never this long. I finally went over and asked if they even ordered it, he went back and told me they were making it right now, four burritos. Bean, bean chorizo potato, red machaca, and green machaca, so finally got home and we sat down to eat, my husband asked where this was from, my son is a fan of Carolinas, he couldn't finish eating, well non of us could, it was a bunch of gross mush that personally, I would not feed one of the wild starving coyotes out here. I can't believe I just handed them twenty dollars for that when I could have gone to Ramiros. I couldn't even distinguish what the chorizo was, or anything else, for that matter, it was a pile of mush, I would have preferred Taco Bell or any frozen burrito, honestly. I will never visit another Carolinas again, ever! Never again and really I don't give them one star, just have no other option. People will wise up to this place and they will soon be empty. P.S. Customer service is as bad as the food, seems they hire too many young people with no people skills, the kid wouldn't even look me in the ye and when I made a comment he just ignored me. If the employees are a reflection of the "company" they should be very worried.
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