Dr. Ito and staff are wonderful. Michelle and Jamie really take good care of me. last new years eve I was preparing to host a party when I got a piece of floss stuck in my tooth. I called Dr. Ito's office and they said come on down! it took a while for Jennifer to get it out cause the floss was really stuck. But she did it. and oh yeah! they didn't charge me for it. my old dentist would have billed me double for an emergency visit. so I highly recommend this dental practice.