Let me start by saying that the folks working here are some of the most attentive and friendly people you will come across in Arizona. Also, the milkshakes here are dynamite, but as the name of this restaurant suggests, it's all about the burgers. This is where the experience was quite...normal.
The burger was cooked properly but had little flavor. I ordered a Giant Cheeseburger with bacon, grilled onions, and grilled green chiles. The bun broke apart as it absorbed all the moisture from the condiments of the sandwich. The bacon was pretty good, but the chiles and onions were not quite grilled correctly which was disappointing. I also ordered fries and these were average as well. Despite this, the customer service here is so awesome that you just CAN'T have a bad experience. This place is certainly worth trying.