Very Disappointing for a major retailer. Don't try to make a payment online because its a ton of bullshit. When you log into your account, a payment can't be made until you "add your credit card to your account." REALLY??? A bill sure as hell came in the mail pronto but Macy's doesn't have the capabilities of a current website account? AND debit cards are NOT accepted either on the macys.com website OR on the phone. Debit cards are ONLY accepted as payment at the store itself. WHAT MAJOR RETAILER DOESN'T ACCEPT DEBIT CARDS FOR PAYMENTS? Using a routing number and account number is archaic and inconvenient. I will not be using my Macy's card again once this one is paid off. Using it is way too inconvenient and troublesome. Forget it Macy's.