I've been here many times with my boyfriend when we're around the area running errands, we usually order from BP (in restaurant or delivery) about once or twice a month as a treat on a really busy week/end. While I admit it is pricey for fast food, but it is the best burgers we've had in Toronto! They are so juicy and full of flavour, if you thought Five-Guys or P&L in TO was amazing, this is the top of the top. There's always a lineup on the weekends and that should say something about their food.
Yesterday, we ordered delivery through skipthedishes, which we have many times, however this time our food came cold and fries were soggy. I followed up with skipthedishes this morning and the restaurant manager Des quickly got on the phone with me within minutes of notifying skip, Des offered to make this right for us and investigate the situation with the courier. I didn't expect such a kind gesture from BP as I am sure they have many customers who come through and losing out on twp wouldn't change that.
Des can guarantee that my boyfriend and I will be returning to a restaurant that values their customers and their quality of food. Thank you again Des!