Awful service from the beginning. I received a groupon for a spa mani/pedi. I called five times before I got an appointment. Usually, Gemma would answer, sounded busy, and would tell me that me would call me back - which didn't happen until the fifth try. When I showed up, the Suite # listed on the groupon was incorrect and there was no way to locate her suite as the name in her door does not read "Spa DG Couture" (which I what the groupon said). I had to find another shop owner who kindly showed me the way. AND THEN, she wasn't even there. I tried calling her TWICE, she finally called back 17 minutes after my appointment time and asked if I was "at her other shop." Seriously? She was 30 minutes late, did a decent job, was nice enough, but rushed me out about two Kikuyus after she finished...my nails weren't dry at all.