rev:text
| - If you want an accurate and objective check up of your pet and a doctor that does not toy with your emotions, please take it somewhere else or ask for Dr. Frank.
As a first time dog owner, I want to provide all the care for it to have a healthy life. On my first visit, my puppy was seen by Dr. Thomas. Dr. Thomas did not seem friendly or helpful to answer my questions but very quickly found multiple problems, suggested medications and a different diet, also said that my puppy needed a $3,000 surgery as soon as possible because he wasnt going to live long. She prepared all the documents and estimates. I was devastated!.I got all documents and decided to make all the arrangements on the second follow up visit 2 weeks later. On the 2nd visit, my puppy was seen by Dr. Frank. She was very happy with my puppy and said he was completely healthy. There was no need for any medication or surgery. I was dumbfounded!! I was confused and took the puppy for a second opinion. Nothing, he was in perfect health.
Months later, my mom scheduled an appointment for her rescued King Charles for a simple package. She was also seen by Dr. Thomas. One more time she found multiple problems. She did some tests without my mom's agreement, she gave her some documents to sign, and never discussed the pricing. On the checkout my mom's bill was 4 times the package she scheduled. She argued that she did not ask for the complex package and that Dr. Thomas never educated her or gave her options. They said that she had to paid because she signed the documents.
**SUMMARY:** Dr. Thomas will find health issues with your pet and will try to advertise and push for tests, medications and surgeries that your pet do not need. Do not agree to anything! Do not signed any papers and stand your ground on the service that you wanted. Otherwise, your pocket will suffer or you may put at risk the health of your pet.
|