I adore this dry cleaner business. With hundreds, maybe even thousands of dry cleaner options in the downtown alone you have to offer more than an average price, convenient hours and a decent price. Soletta does just that.
The adorable husband and wife team at Soletta keep me coming back for their excellent customer service but beyond that, their hemming/alteration skills!!! I believe in tailoring and wish I could afford to alter all my clothes - if I could, I'd bring them here! Alas, I mostly just get pants hemmed and linings fixed. Which they do beautifully.
I always feel welcome there, I think they're starting to remember me despite my infrequent visits. I've never had a bad experience - they're honest with you about what you can and can't expect to get from a stain removal or in hoping to save those pair of jeans with the whole in the...er...inner thigh...with a patch - no go, get a new pair she says! She's right.
I think in the dry cleaning business the way to retain customers is customer service - Soletta has that in spades. I wouldn't say they are the cheapest in town - but neither are my clothes!! And I trust them to do it right.