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  • Damn this was downhill. I'd been a faithful to the Denny's when it used to be on Queen St down the corner for a decade. This just no. The ambiance is nice an cozy, young staff. Some are being trained. Nothing took too long, waiter came around to ask, friendly. So no issues here. I will admit considering there were maybe 4 tables incl ours being used the restaurant wasn't clean. I could see visible dirt on the ground. The food though was another story. I've attached two comparisons of the image in the menu vs what was served as well. I know you can't make it as nice as the menu's of course, but at least try a little. I had the "Spicy" Skillet with Chicken. There wasn't even the "S" from spicy in there. It was bland. Needed a ton of hot sauce. Decent potatoes grilled, slammed with cheese. The chicken had no sauce on them, no flavour, just sliced up an thrown on top (considerably less than what was shown in the image). Mushrooms in both dishes were sliced so thin they would be impossible to sauté properly. The alaskan salmon skillet was sub par. On a bed of broccoli and more potatoes. Just didn't feel fresh. Took a bite an left it as is. This was the issue. I complained to the waiter that it was terrible and to please let the manager know. I don't think he understood (appeared as if in training) brought us the bill as is without any changes. When I requested the salmon be taken off the bill, he sought the manager who came though an asked what the issue was, then said she would take 50% off the price of the skillet. That's terrible. In a dining establishment, if less than 30% of the meal was eaten it's not charged at all. To top it off for a $14.59 skillet, 50% is $7.30, the "refund" was $7. The amount does not matter, it's negligible, it's the integrity. Not a Denny's I would care to visit again. This was disappointing.
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