Got some coupons in the mail and saw a salt & vinegar fish sandwich that sounded interesting so we figured we'd check it out. Went in on a busy, but not packed Saturday night, was seated right away and drink orders were given before we had a chance to open the menu. Drinks came, sandwich and salad were ordered and we sat back and watched the 2nd period of the Raps/Cavs game. And the halftime. And most of the 3rd period. After waving down a waitress to comment on the unusually long wait, she notified our server who came by and said she'd get the manager. She said that 2 more times during which our food finally came. Then the manager came looking like he'd been listening to disgruntled customers all day. He listened to us, offered us either a free dessert or a discounted bill, then left. When it was time to leave, and after correcting our bill a couple times, we finally left, lamenting about the poor service and disinterested management response.
As for my sandwich, it could've used some salt and vinegar flavor.