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  • I used Rocky Mountain Restoration for mold remediation in my bathroom wall, due to a weeping water pipe. I filled out the 'contact' information on their website on a Saturday morning, expecting to hear from someone on Monday. Much to my surprise, I received a call back in a few hours, and they sent Tanner to my house on Saturday afternoon to evaluate the situation. He quickly assessed the damage and talked me through the remediation process. I had a different company evaluate the mold the night before, and they did a much more thorough test for moisture in the wall than Tanner performed. But, they seemed shady and wanted to open up a lot of walls in my bathroom and bedroom. I asked Tanner to check for moisture in the bedroom wall, and he found none. That finding gave me comfort that Rocky Mountain wasn't at my house to do unnecessary work, but it would have been great if Tanner had tested that area without being asked to do so. Tanner was able to do the work on the day that I requested, and did a great job at the mold remediation. The dehumidifier and air scrubber that needed to run in the room for 48 hours made it pretty uncomfortable to be in the house (hot as heck in the bathroom and the air in the entire house was EXTREMELY dry) but was a necessary evil. When a different tech came out 2 days later to remove the plastic curtain that sealed off the room and remove the equipment, he failed to remove the plastic that they had put on the ceiling to seal off the a/c vent and exhaust vent. Not a huge deal, but it was something that I had to do myself. I would use Rocky Mountain Restoration again, although the cost seemed high for the amount of work performed. This was my first and hopefully last mold issue, so I don't really know what a fair price is.
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