About: http://data.yelp.com/Review/id/9_aFoLf9imwu4Kq7-3SiOw     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • Summary: at best, average food and terribly unprofessional staff. What started of as a three star experience turned into a one star experience within 10 min. We decided to stop here for lunch based on reviews and location to where we were at the time. After the looking at the menu we decided to try. Food was average at best, nothing special in particular about the menu. The portions and price were expected of a hotel restaurant so we didn't expect amazing food, but we did expect good service as it is inside a hotel. For a restaurant that was half empty it took over 25 min. to get our meals (4 plates total). Strike one. Our waitress notified us after 15min of waiting that the kitchen was behind (again I emphasize half empty restaurant). We let the delay go as we understand things happen. I personally got the smoked salmon eggs benedict. One out of the two poached eggs were solid (no runny yolk). I told the waitress and she kindly brought me out two more. Again, one out of the two eggs was solid. Strike two. How can a restaurant hotel with I'm sure professional culinary staff get 2/4 poached eggs wrong? I decided not to think anything of it since our waitress was nice and accommodating. Then came the bill. They overcharged us for drinks where prices were clearly printed on the menu. I can tell you the amount was neglible (normally I would have just left it as extra tip for the waitress). She asked if we would like the difference (first of all upon principle she shouldn't have asked and just given us the refund; what if it have been a larger mistake?). We asked for the refund. She said she would get the manager as she did not have approval, however she decided to take another tables order (another 8 min) before going to get a manager. Another 10 min later the manager finally came out to speak with her. He then laughed it off and walked away. He did not even acknowledge us or the mistake or apologize. Strike three. They had over charged on a price that was clearly printed on their menu. They did not resolve the issue in a timely manner, and they didn't acknowledge their mistake. Either the waitress made an error or their system is programmed incorrectly. To Soco management, it is the unprofessional actions of this "manager" for which you can thank for this one star review. I will not be recommending this restaurant to anybody nor will I have positive feedback when asked my opinion. I will say your waitress was nice and apologized but dragged her feet through the entire process. Damage done. Not impressed what so ever. **forgot to mention, restaurant was empty when we arrived and still was asked to wait 5 min for a table.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 108 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software