I love this place. I love the coffee. I love the fact that the owner and most of the baristas seem to have more than a touch of perfectionism running through their veins.
I'm just a skinny latte girl, and they not only don't mess it up here, they make it right. I like the tiny shortbread cookie they give you (even though mine usually disappears), I like the fact that they brought in different types of milks, and I like that you get organic milk without paying extra.
I also like the fact that when sisters and I have kids in tow, we never seem to get any flak for it. From patrons or employees.
The only thing I would say is if the baristas make a mistake, don't get pissy with each other for bad communication. Fix it. They all seem like they could relax just a tad.