So I was here yesterday for Winterlicious. I heard from a few friends that Toula isn't good but I decided to give it a try anyway. After last night, I will never return again.
People usually come here for the view but since it was so foggy and snowy, the view was only okay. I think going in summer would be better.
The food took me by surprise - in a bad way. I ordered the lobster martini for appetizer. It was cheaply made - two tiny pieces of "lobster" and the rest is all salad. I got the steak for main course, but the portion was so small that I thought I was having an afternoon snack. Like seriously, it was super small that my stomach was only half full after the whole meal. I got a chocolate parfait for dessert, but my own homemade parfait would've tasted much better than theirs.
Here's the worst part, SERVICE. When we got our bills, we were told we couldn't get separate bills, but we could still pay separately. We expected the waiter to bring us the visa machine that you would normally see at any other restaurants, turns out we had to give our credit cards to him because they don't have those machines AND WE HAD TO TELL HIM HOW MUCH WE WERE PAYING. Like what the crap? What kind of restaurant does that?! Aren't you supposed to do the calculations? But the waiter still managed to mess up and thought we didn't include tips when we already did. Even throughout the night his service was very unprofessional.
The whole meal was not worth the price. I expected the portions to be bigger and the service to be better. Would not return again; once is enough.