I'd give them a '4' if the service was better.
They always seem to be understaffed.
The food takes forever (even for something simple) and the staff is usually not attentive (one new, blonde girl seems to be doing better)
Good food. Reasonable prices.
I absolutely hate that they never give you a fresh drink refill (they use pitchers full of drink + ice = watered down drink)
Food impresses. Homemade sauces make most items very good.
The deserts are also impressive.
It's the details that annoy me about this place. I usually have to be dragged to eat here.