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  • I am a local and have been here twice (we have the annual pass). I am not impressed with this aquarium at all, but my kids love it so I am going to give it one star. My husband tried to take my boys to the aquarium yesterday and was met by a rude employee. When I purchased my annual pass, I misunderstood the gentleman who gave me my passes. I was given an annual pass that a babysitter, or hubby could use. I thought since I wasn't going, that my husband could take them using this "guardian" pass at no charge. Well, I was wrong, you have to buy a ticket. That is fine, but the way the employee and manager handled it was just plain wrong. They both told my husband, see this name on the card, that is not you very rudely. Really?! I can't believe anyone would give this aquarium five stars. Have they not been to a real aquarium before? You can make it through the whole "aquarium" in about 25 minutes. If it weren't for my kids, I wouldn't ever grace the presence of this place. But, sometimes you have to take the high road and suck it up. The ladies I have encountered in the gift shop have been extremely pleasant, maybe the manager and the lady working the VIP window can learn how to treat their patrons from them.
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