Large portions, lots of variety, large sitting area, and clean. Their food quality has gone downhill: Less abundant veggies and protein, lower-quality shrimp, often frost-bitten questionable chicken. The owner is quite grumpy and the staff is not particularly friendly.
However, their fresh rolls are delicious: Slightly warm and filled with grilled chicken. Their chicken soup, pho, and other soupy dishes are very comforting and not too salty. The broth is always very aromatic. Their rice-based dishes are LARGE and tasty.
I really hope they re-inject some care into the quality of ingredients, as the last couple of times I have eaten here I have walked away with stomach-aches and that suspicious "maybe I shouldn't have had that chicken..." feeling.