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  • I was extremely impressed with the techs and Dr. Wheeler this week when I visited the urgent care. We have experienced amazing pet care, the kind where you can tell that the doctor genuine rely sees this animal as a valuable family member. More recently we have experienced less than amazing care with a vet (at another practice) that sees my dog as dollar signs and doesn't put any effort into diagnosing her problems. On Thursday evening, after my dog hasn't been herself for weeks (even though we paid her normal vet an expensive visit) I called Animal Medical and spoke with the receptionist. We made arrangements to visit that evening. My dog already has Addison's disease (so we are at the vet monthly) and my hope was that this was Addison's related, though it didn't turn out to be so. Let me back up for a second and tell you that is about an almost 9 years German Shorthaired Pointer with a strange temperament. Normally it takes strangers a bit of time before she will warm up to them. She hates having her temperature taken and she knows what needles are for (and is afraid of them). Ok. Basically, Zowe was so sick at home that she walked away from me when I was feeding her chicken by hand! After we arrived, she walked right into the room and even walked up to the doc. He was able to check her stomach and she never even tried to bite. They always provide an estimate prior to any treatment and if you ask how necessary things are, they will discuss whether there is a less expensive option. By now I am out $600 to them for her entire treatment (exam, testing, abdominal photo, and meds) but seeing how well my dog felt that very night was worth every penny. Excellent staff, they care about your animal. You get what you pay for and at no point did I feel that Dr. Wheeler saw my dog as anything but my furbaby and his goal was to ensure that she has a wonderful quality of life.
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