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| - Access/Parking
This place is actually quite difficult to find. Here is my tip, if you aren't familiar with the area...please try driving westward so that at least you can turn "right" into the plaza. Once you drive past Kennedy, start keeping an eye out for Main St Unionville and after approximately 25 seconds you should see the plaza where Platform is situated. I think those are the best suggestions anyone can give you. Platform is not smacked in the middle of the plaza, it's in a hidden corner - drive with a friend lols.
Service/Decor
I really like the overall 'feel' of this restaurant. It's well lit during the day (plenty of sunlight coming in) and the decor is simple. My inner child was screaming in delight with their cute cartoon figures that were placed at the counter (i.e., Doraemon). I'm going to warn you and say that it's a super small place, we went around 4pm and it was already packed. The restaurant can only hold around 5 tables max. The service is great, their staff are knowledgeable and can answer all the questions we have about their coffee (big plus). It's a bummer that their restaurant is so small, my only complaint.
Food
I'd like to think that they have lots of potential. Not many restaurants serve waffles in the way that they do. In Vancouver, small waffles with individualized sauces are quite trendy. Their waffles are distinct in shape and quite soft. The downfall is that the taste is super bland and basically mandates the customers to order a side sauce. We got the Passionfruit Yuzu and it was too sour for my taste buds. This might be due to my inexperience, but the sauce wasn't uniform in texture - perhaps parts of it was crusted or they microwaved it from some block? I have no idea. Anyhow, while the concept was nice, this waffle and sauce was not worth my $4.50. You could literally finish the whole thing in 2.5 bites. I'd like to point out that our glasses of water were filled with dirt (or probably just coffee grounds), but because we had to pay at the front we weren't going to make a big scene out of it. We didn't deduct the score just because of the water lols.
The espresso was okay. The latte was a let down, super bland, no original flavour and the artwork wasn't solid. Normally I would not criticize the drinks so much but I paid a hefty $5-6 for it. I'm sad to say that Starbucks would have done a better job. I understand that drinks are no longer cheap in this time and day, but I've had way better.
This place has potential, but I can't see myself coming back because the drinks and food were not up to my standard. In such a fierce environment where restaurants come and go, they might only attract a niche market. While their service is worth commending, the chef needs to look at some improvement strategies.
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