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  • All I can say is that these guys rock. I booked an appointment in advance by email a couple of weeks ahead. This seems to be the standard for spring tune-ups in the city, so plan ahead! The lady who booked the appointment was very prompt in responding to my initial request and subsequent questions. All communications were well written and professional (that's for bonus points!) I dropped my bike off the evening before my appointment right before the store closed. The guys were awesome and said they'd look at it in the morning and send me a quote, which is exactly what they did. About noon the following day I got a detailed quote explaining all of the adjustments that needed to be done and what parts would be required to get my bike back into tip-top shape (it is a 12 year old TREK mountain bike, so I knew it was time to invest.) the quote came out to about $160, and I asked them to go ahead with everything. When I went to pick up my bike the following day (they called to say it was already ready), all of the repairs surprisingly came to only $93. Dan explained that once they started actually taking things apart, they realized that some of the parts were still in decent shape, and therefore didn't need to be replaced. Overall, I was very impressed with the professionalism, their itemized quote and the fact that they didn't try to do extra work that in the end they didn't feel was required. Super honest, great work, efficient... I can't say enough. Thanks again and I'll see you guys next spring!
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