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  • I experienced pretty horrendous customer service at this location. I wanted to get a TomTom gps system, and "open box" one that was the display product at a discounted price. The tag on the display one said it came with all accessories and the whole sheebang. The employee helping me said he would find someone to take down the display one for me. He came back and said no one was available to take it down so I could pay for it and they would email me when it was ready to be picked up. So the next day I go back to pick it up, after getting an email, and it wasnt ready. I waited at the customer service desk for almost 30 minutes while it was being taken off the display. When it was finally brought to us, all of the accessories were missing. Tons of walkie talkie calls later, and no one knew where they were. Eventually someone brought me a charger and a car mount from other products. No manual to be found, they printed one out for me and said "I probably messed this up, so just print it at home if pages are missing" REALLY?! When I got home and opened the printed out manuel, it gave a list of all the accessories supposed to come with it, and some were missing. Horrible experience. Too much of a hassle. None of the employees knew how to handle this situation.
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