Whitney did a AWESOME job with my 10 year old shitzu, who is TERRIFIED of the blowdryer and who does not like ANYONE pulling the hair out of her ears. She also did a INCREDIBLE JOB with my 8 month old Golden doodle, who has now had three different bad grooming experiences, with two of them just being because the groomer couldn't handle her crazy puppy personality that even as her mom I can barely handle at times!! Whitney gave her back looking GORGEOUS and just what we asked for I definitely recommend her!