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  • Hubby and I each bought a Groupon and thought we'd try a float since we've heard so many intriguing things. I was really looking forward to relaxing! The spa is very serene and beautifully appointed. The staff checked us in and let us know she'd already redeemed our Groupon . We had a little tour and were escorted to our rooms. After I had undressed and was just about to jump in the shower, the staff member started knocking on my door and telling me through the door that there was a problem. I wrapped a towel around myself and answered the door. She made a mistake, the previous couple she had checked out with Groupon, and although she found my husbands, she couldn't find mine and wondered if I was at the right location. A conversation ensued, and because my hubby was already pretty much in his float pod, I suggested I sort out the Groupon after my float and would obviously pay for the service if I had made an error as I really did not wish to be standing naked in a towel trying to figure this out. I might also add my phone is Canadian and I require wifi to log into my Groupon which they were unable to allow me access to their wifi. I commenced my float. And try as I might to relax.....my mind just kept going back to wondering what the issue was with my Groupon....therefore, the relaxation went out door. by the last ten minutes I was just anxiously waiting for it to end so I could sort out the issue. Once out and hot spotting off my husbands cell which has a better data plan....we confirmed I was at the correct location and had a valid Groupon. We both agreed one hour was too long.....we both agreed we are very glad we did not pay full price for this . It's just too bad the staff member did not discover her computer glitch with the Groupon before I was undressed and had to interrupt me. I understand technology has its flaws, however this was not well handled if full relaxation is the goal of your experience here. I understand it may take several floats to learn to relax, however this experience has left me feeling my money would be better spent on a relaxing massage . I have friends who swear by floats....but for my husband and I , it just wasn't relaxing enough to justify the cost
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